Privacy Policy
Songthai Phi Phi Muaythai Gym Co., Ltd is committed to protecting your privacy. The following is how we protect the personal information you provide to us when you visit our website or request services from us. This privacy policy includes information about you that we provide to you from third parties.
- We collect your personal data when you provide information to us or request services from us through our website, mobile application or other channels, such as making a servicer‘s appointment, conducting online transactions, subscribing to our newsletter, requesting special assistance, as well as conducting offline transactions such as registering a patient at a company registration counter.
- We may receive your personal information from third parties, such as our network, network businesses, our distributors or service providers, government agencies.
The types of personal data we collect from you will depend on the circumstances of the collection and the types of services you request from us. Your personal data will be used to complete an online or offline transaction or service requested. Personal data we collect directly from you or from third parties includes:
- Identifying information such as name, photograph, gender, date of birth, passport, national ID card number or other personally identifiable number.
- Contact information such as address, phone number and email address.
- Payment information, such as billing information, credit or debit card information, and bank account details.
- Service access information, such as medical appointment information, personal information of relatives, requests for rooms, food, hotels, and other additional services.
- Information about participation in marketing activities, such as information about registering to participate in activities with us
- Statistical data such as patient numbers and website visits
- Information from your visits to our website, such as IP Address, Cookies, Online Appointment System
- Health information, reports on your physical and mental health, your health care, laboratory test results and diagnoses.
- Information related to your medication use and drug allergies
- Feedback information and treatment results you provided
We will not collect or use your sensitive information, such as race, religious beliefs, criminal history, unless required by law or regulations or with your consent.
We may use your personal data for the following purposes:
- Provide or deliver our services
- Make an appointment with a trainer, send news, recommend company services
- Coordinating and forwarding information to network companies, which will help speed up customerreferrals.
- Customers identity verification
- Send a text message to remind you of a trainer‘s appointment or offer us help.
- Facilitate and offer a variety of benefits to our Marketing Program members.
- Marketing, promotional and customer relations purposes, such as sending information about promotions, products and services, sales promotions and business partners.
- To serve as a channel for communication, answering questions or responding to complaints, such as baggage claims or any loss.
- Conduct customer satisfaction surveys, market research, and statistical analysis to provide information for improving products and services or creating new products and services.
- Accounting or financial purposes, such as verifying credit card payments, billing and verification, and refund requests.
- Maintain safety, including safety while in company
- Follow company rules
- Comply with any law, regulation, rule, regulation or request from any government agency, such as complying with a subpoena or court order or other lawful request.
- • Other purposes that support the above purposes or as consented to by you from time to time.
We may disclose or transfer your personal data to third parties, which may be located within or outside of Thailand, where we will take necessary and appropriate measures, or in accordance with applicable laws and regulations, for the purposes set out above, to:
- Network companies, partner businesses and affiliate businesses
- Our affiliates, agents, service providers or partners who provide services to us or act on our behalf, such as IT service providers.
- Business partners such as hotels, car rental companies, insurance companies, partners participating in loyalty and privilege programs, and other companies involved in providing customer service or meeting customer needs.
- Banks and payment service providers, such as credit or debit card companies.
- Security and safety officers
- Immigration and Customs Department
- Government agencies, regulatory agencies and other agencies as permitted or required by law.
Our website and mobile applications may contain links to third-party websites. If you follow these links, this Privacy Policy does not apply to those third-party websites. Please note that we cannot accept any responsibility for such third parties’ use of your personal information, as it is outside our control. Please ensure that you are comfortable with the privacy policies of each website that collects your personal information.
- Your personal data will be retained for as long as necessary for the purposes described in this Privacy Policy or as required by law or for legal proceedings.
- We use appropriate technical and managerial measures to protect and maintain the security of your personal information we collect, such as using Secure Sockets Layer (SSL) protocol to encrypt data over the Internet.
ou may request access to, or request that your personal data be updated and corrected, as well as any other rights under applicable data protection laws, for example, request a copy of your personal data or request that the use or disclosure of your personal data be suspended if you believe that your personal data is being used beyond the scope of the purposes stated above or without your consent.
Requests to access or correct the above personal data must be made in writing, accompanied by copies of identification documents such as medical appointment details and contact information, and sent by post to the following address:
Songthai Phi Phi Muaythai Gym Co.,Ltd
300 Moo. 7, Ao Nang Subdistrict, Mueang Krabi District, Krabi Province 81000
We may review and change this Privacy Policy from time to time to reflect changes in our services and operations, your feedback and comments, and applicable laws. The most recent version will be posted on our website at www.songthaimuaythai.com/PDPA so you are always aware of how we are protecting your personal information.
If you have any questions, suggestions or complaints regarding this Privacy Policy, please contact us at dpo.compliance@songthaimuaythai.com
This Privacy Policy is effective as of August 1, 202.